Refund Policy

Refund Policy

1. Introduction

At PostSensy, we strive to provide the best possible service to our users. If you are not completely satisfied with our services, we are here to help. This Refund Policy outlines the conditions under which refunds may be issued for our SaaS subscription plans.

2. Refund Eligibility

Refunds are generally not provided for our SaaS subscription services. However, we understand that exceptional circumstances can arise. Refunds may be considered under the following conditions:

  • Technical Issues: If you experience a technical issue with our service that we are unable to resolve within a reasonable time frame, you may be eligible for a refund.
  • Service Disruption: If our service is unavailable or significantly impaired for an extended period due to factors within our control, you may request a refund for the affected period.
  • Billing Errors: If you believe there has been a billing error, please contact us immediately. Refunds may be issued in cases of incorrect charges or duplicate billing.

3. Refund Process

To request a refund, please contact our support team at refunds@postsensy.com with the following information:

  • Your full name and account details
  • The reason for your refund request
  • Any relevant documentation or screenshots that support your claim

Our team will review your request and respond within [10] business days. If your refund is approved, it will be processed, and a credit will be applied to your original method of payment. Please note that it may take additional time for the credit to appear on your statement, depending on your bank or card issuer.

4. Non-Refundable Situations

Refunds will not be issued in the following situations:

  • Change of mind after purchase
  • Partial usage of the subscription period
  • Failure to cancel the subscription before the renewal date
  • Any circumstances beyond our control, such as user error or dissatisfaction with third-party services

5. Subscription Cancellation

You can cancel your PostSensy subscription at any time. Cancellation will be effective at the end of the current billing cycle. No further charges will be made after the cancellation, but you will not receive a refund for any remaining days in your subscription period.

6. Contact Us

If you have any questions or concerns about our Refund Policy, please contact us at refunds@postsensy.com. We are here to assist you and ensure your satisfaction with our services.